Module 1 is an introduction to the security guard industry. It includes (but not limited to):
Because the Private Security and Investigative Services Act was modified heavily in 2005, it is very important for all students to understand the changes, and why they have changed. New standards and regulations were introduced to security guards and security guards agencies to raise the bar for accountability, training, and professionalism.
Some of the key changes in the PSISA 2005 include (but not limited to):
This module will teach all students the basic procedures of a security guard, such as duties, how to act in certain situtions, how to report on duty, how to maintain professionalism, etc.
Our report writing lessons are second to none. We will teach you how to write a daily activity report and special incident report.
Learn how to serve the public, but at the same time maintain a high standard of safety at all times. At the end of the day, everyone should arrive home safe to their families.
Students will learn crucial emergency response protocols in the event of a major event, such as fire. The importance of standard operating procedures is heavily taught. Every site should have SOPs for all guards to read and knowledge.
Learning the Criminal Code of Canada and the Trespass to Property Act are two crucial laws that security guards often deal with on a daily basis.
Learn what a security guard can, and cannot do based on the Trespass to Property Act, and Criminal Code of Canada.
Learn how to effectively communicate with others, especially over the radio. Ten codes are a crucial language in which all guards must be well versed in.
Canada is one of the most diverse countries in the world. This does require proper training to respect one another, even though their views are different from yours. Homosexuality for example is tolerated and we all must learn how to work as a team, regardless of race, gender, sexual orientation, skin colour, creed, and political beliefs.
Learning the basic fundamentals of use of force for defensive purposes only. The use of handcuffs and / or batons may be required for your job duty. Learn how to properly use handcuffs and batons.
Emergency first aid and CPR level C is the requirement for all security personnel in order to obtain a security guard license. You will be granted an option to book your first aid course shortly.
The addresses of all of our CPR classes is at:
7250 Keele Street, Unit 239
Toronto / Vaughan border
Improve Canada Shopping Mall
12 Rutherford Road South, Unit 2
Brampton, ON L6W 3J1
100 James Street in Hamilton
Kennedy Road in Scarborough
Our examination contains 97 multiple choice questions. A minimum of 70% is required to pass. Once you pass the exam, a training completion number will be issued to you, which grants you access to book and write the Ministry examination.
Modules 1-11 are done on-line, for a total of 33.5 hours. By finishing module by module, students unlock the next module. You must do each module in sequence (you cannot skip modules because they will be locked until you finish the previous one). Once you have finished all 11 modules, you would have completed the 32 hours of on-line security guard training.
Module 12 is Emergency first aid and CPR level C, which includes automated external defibrillator (AED) training. This module can only be done in a class. Students can book module 12 at any time during your training. You do not need to wait until you finish all 12 modules.
Our academy has this one day 6.5 hour first aid course every Monday, Wednesday, Friday, Saturday, and Sunday from 10:00am up to 4:30pm, located at our lecture room at 7250 Keele Street, Unit 239 inside Improve Canada Shopping Mall, or at 12 Rutherford Road South, Unit 2 in Brampton. We also have locations in Scarborough and Hamilton.
You must book a seat for this course. There is a seat limit of 18 students per classroom. To book a seat for your first aid and CPR course, please go to any module and you will see an option to book your first aid course.
Once you complete all 40 hours of security guard training (including the first aid training), you will be granted access to the final examination.
You cannot conduct the final examination until you have completed all 12 modules. By completing each module, you unlock the access to the next module.
There will be a total of 96 questions on the examination in which you will be required to get a minimum of 70% to pass.
The final examination is a practice examination, which will allow the training institution to issue you a training completion number (or TCN). A TCN is a 10 digit number generated by the Serco Des (the contractor that handles security guard testing and examinations) and acts as proof that you have successfully completed the security guard training.
The final examination at the end of your security guard course is just a practice examination, to prepare you for the Ministry test. The final mark on your Ministry test will be the deciding factor on whether or not you pass or fail.
Practice examinations can be re-done free of charge, with unlimited tries. Unfortunately, if you fail the Ministry examination, you will have to re-book the test and make a payment again.
We purposely make our practice examination harder than the Ministry examination. This allows students to be better prepared and pass the Ministry examination on the first try.cred
33.5 hours online security guard course:
(No first aid included. Only select this option if you already have first aid.)
40 hours online security guard course with Emergency first aid and CPR level C
Security guard course re-booking fee
Standard first aid ADD-ON
Emergency first aid and CPR level C
Send your payment to [email protected]
In notes section, please specify e-mail address so we know where to send log in instructions to. The e-transfer is auto deposited and no password is needed.
Wait up to 30 minutes for activation. In some instances, e-transfers can take up to 30 minutes to arrive to us.
Only credit card payments are accepted by our terminal. No debit cards, Visa debit cards will work over the phone. If you have a debit card, or Visa debit card, please register on-line or in person.
7250 Keele Street, Unit 239
Improve Canada Shopping Mall
Toronto and Vaughan border